FAQ

To place an order, simply browse our website and add the desired products to your cart. Proceed to the checkout page, enter your shipping and payment details, and confirm your order.

We typically process orders within 1-2 business days. Once your order is processed, you will receive a confirmation email with the shipping details.

We offer standard shipping and expedited shipping options. Standard shipping usually takes 3-5 business days, while expedited shipping delivers within 5 business days. Please note that delivery timeframes may vary based on your location.

Shipping charges are applied based on the weight of your order and your location. Orders above 999 are eligible for free shipping if the total weight is below 1kg. However, if the weight exceeds 1kg, overweight charges apply, albeit with a 50% discount.

Once we receive your returned item, we will inspect it and process the refund within 5 business days. The refund will be issued to your original payment method, and the timeframe for the funds to appear in your account may vary depending on your payment provider.

Yes, we offer international shipping to select countries. International orders are processed using standard procedures, and we handle them through official email or our business WhatsApp. For inquiries, please contact us via WhatsApp at +91 9100767171 or email us at support@ayurmedpro.com.

Return shipping fees may apply depending on the reason for the return. If the return is due to a product defect or error on our part, we will cover the return shipping costs. Otherwise, the customer may be responsible for the return shipping fees.

Customers qualify for free shipping on orders above 999 where the total weight is below 1kg. Orders exceeding 1kg will incur overweight charges, but these charges will receive a 50% discount on shipping.